Japan Airlines (JAL) has become the first customer to fully implement an innovative in-flight monitoring system from Boeing [NYSE: BA] that will help it operate at peak levels of safety, reliability and efficiency.
JAL is implementing Airplane Health Management (AHM), a new data-monitoring and prognostic service developed by Boeing Commercial Aviation Services. AHM monitors the health of an airplane in flight and relays that information in real time from the air to the ground. When the airplane arrives at the gate, maintenance crews are ready to make any needed repairs quickly.
A development partner since spring 2004, JAL began using the system to monitor half its Boeing 747-400 and 777 fleets. Since then, it has extended the system to cover all of its 747-400s and 777s.
"We are absolutely thrilled to have JAL as our first fully operational AHM customer," said Lou Mancini, vice president and general manager of Boeing Commercial Aviation Services. "Having such a well-regarded, technically capable airline as a development partner was crucial to making this program a technical success; having them as the first full customer is a great validation of this game-changing technology."
During a flight, AHM gathers data about systems on the airplane and relays that in real time to personnel on the ground. Based on that data, maintenance crews can be ready to make repairs when the airplane arrives at its airport gate. AHM can therefore help operators reduce the number and length of airplane dispatch delays and convert certain tasks from non-routine to scheduled maintenance.
In addition, AHM will support long-term fleet reliability programs by helping airlines identify recurring faults and trends.