Boeing Travel Management Company, one of the largest U.S. travel agencies, has named James F. Johnson as chief operating officer. It also has appointed Isabelle Donovan as global operations and account management vice president.
Johnson replaces Marsha Landgraf-Leeg, who is retiring Aug. 1 after 19 years with Boeing. Donovan replaces Dennis Hextell, who retired recently after a long tenure with Boeing and the travel industry.
In addition to managing the agency, Johnson will lead business-development activities and vendor relations. He will be based at the Tukwila office.
Johnson has been with Boeing Travel since 2002, overseeing leisure marketing, business development and globalizing the agency's business, including the development of online booking in Europe. He has 25 years industry experience, including serving for five years as president of Mercer Island Travel, and six years as World Travel Partners' Doug Fox Travel division vice president-general manager. Johnson has served on advisory boards for Walt Disney Company, Alaska Airlines and Classic Custom Vacations.
Donovan most recently was with Adelman Travel Group as its western region vice president. She previously held positions directing operations and business development at World Travel and Rosenbluth. Donovan will be based at the Huntington Beach, Calif., office.
Johnson reports to the Boeing Shared Services Chief Financial Officer, Curt Nohavec, who also serves as the Boeing Travel president. "Boeing Travel has transformed itself into a wonderful hybrid, offering the best combination of online and personal service to travelers ? when and where they need it," Nohavec said. "The agency continually seeks innovative travel management solutions and nurtures vendor relationships so our travelers see incredible value in their travel experience. I thank Marsha for her leadership during this transformation and look forward to having Jim Johnson help us continue that journey."
Boeing Travel, with airline ticket sales in 2004 totaling $274 million, is the 20th largest U.S. travel company, according to Travel Weekly. As a wholly owned subsidiary of The Boeing Company, it handles all Boeing business travel in addition to serving other corporate clients and leisure travelers. The agency has offices in St. Louis, Huntington Beach, and Tukwila employing 150.