Boeing [NYSE: BA] in January set an aviation industry record when its secure business-to-business World Wide Web portal, MyBoeingFleet.com, exceeded 10 million hits from more than 17,000 users worldwide. Those users downloaded approximately 426 gigabytes of data, equivalent to 17 million pages of text.
MyBoeingFleet provides airline customers with a single point of entry to numerous data sources essential to the ownership, operation and maintenance of Boeing commercial airplanes.
"The portal is an important part of Boeing's ongoing commitment to be number one in customer support," said Barb Claitman, Boeing Commercial Aviation Services director of Information Systems. "Our goal is to continually increase the value of MyBoeingFleet for our customers."
Established four years ago, MyBoeingFleet gives airlines; maintenance, repair and overhaul shops; and aviation regulators worldwide access to online resources, such as engineering drawings, maintenance documents, information on spare parts, and flight operations data. Portal usage has tripled annually in the last three years.
"MyBoeingFleet makes it easier for our customers to do business with Boeing," said Claitman. "We continue to develop web services and to upgrade and expand available applications."
Recent and upcoming upgrades include: