The Boeing Company has begun a pilot program to provide airlines direct access to key maintenance documents over the World Wide Web. Under the program, Boeing will migrate its Boeing On-Line Delivery (BOLD) service from a client/server-based online system to a simpler, less costly and easier-to-access web-based system. Simple point, click and fill-in-the-blank steps will bring users immediate access to airplane service bulletins, maintenance tips, timely advisories and many other sources of information for maintaining and operating Boeing airplanes.