Boeing Strengthens 787 GoldCare Team with Rockwell Collins Agreement

The Boeing Company [NYSE: BA] today named Rockwell Collins as the latest partner for GoldCare, the revolutionary lifecycle support solution for the 787 Dreamliner .

"Rockwell Collins supplies more than a quarter of the systems by value onboard the 787, so its leadership in joining GoldCare is a terrific boost," said Bob Avery, Boeing's vice president 787 Services & Support. "GoldCare is a powerful business alternative for airline leaders who want to minimize costs and enhance predictability as they acquire, operate and transition their fleets. We're delighted Rockwell Collins is committing to this new way of helping our customers."

Under GoldCare, Boeing leads and integrates a global team to deliver maintenance, engineering and materials management tasks within a predictable per-flight-hour cost. With maintenance operations and logistics simplified, GoldCare customers can focus on their passengers -- all the while knowing that their airplane assets achieve maximum utilization and are maintained to the highest standards of excellence by Boeing through GoldCare partners.

Rockwell Collins, headquartered in Cedar Rapids, Iowa, provides displays, communication and surveillance systems, pilot controls and the core network cabinet for the 787 and under GoldCare will be responsible for ensuring spare parts are available at guaranteed levels of availability, managing the maintenance of parts removed from aircraft and ensuring that equipment reliability is optimized.

"Rockwell Collins is proud to be part of the GoldCare program. This new business model will reduce the risk associated with the cost of operations for the airlines," shares Kent Statler, senior vice president and general manager of Services for Rockwell Collins. "The program aligns Rockwell Collins and Boeing to provide superior customer services around the globe."

Boeing currently offers GoldCare as a strategic business choice for 787 customers, helping them leverage the game-changing innovation of the Dreamliner to reduce introduction and infrastructure costs, minimize financial and operational risk, improve operating costs and simplify maintenance.

Boeing has completed its first technical pilot program for GoldCare, signed its first Maintenance, Repair and Overhaul partner and, including Rockwell Collins, partnered with three major equipment suppliers for systems on the aircraft. Further partnership agreements with suppliers are expected to be completed in 2006.

"We're on schedule with the airplane and with the GoldCare service," said Avery. "Introducing a partner of the caliber of Rockwell Collins brings yet more experience and quality to the team."


GoldCare is Boeing's comprehensive life-cycle management service specially developed for the 787 Dreamliner, offering a new strategic business choice for customers to acquire, operate and transition their fleets. GoldCare offers two levels of service:

  • GoldCare: A lifecycle management solution offering guaranteed schedule reliability through comprehensive fleet maintenance management and parts support. Boeing uses globally recognized maintenance providers and component suppliers to offer top-tier service and includes the GoldCare Integrated Materials Management Service.
  • GoldCare Integrated Materials Management Service: A comprehensive logistical and supply chain integration service for spare parts; including repair and overhaul of components. Boeing provides guaranteed parts availability service levels.

Both GoldCare services include new enabling technologies that turn airplane operating data into actionable information and knowledge. That information can be used simultaneously by operators, suppliers, maintenance providers and Boeing to enhance operational efficiency and improve airplane dispatch reliability and availability. GoldCare team partners include SR Technics, Smiths Aerospace, Hamilton Sundstrand and Rockwell Collins. For more information visit the GoldCare Web site .

Rockwell Collins (NYSE: COL) is a pioneer in the development and deployment of innovative communication and aviation electronics solutions for both commercial and government applications. Rockwell Collins expertise in flight deck avionics, cabin electronics, mission communications and information management is strengthened by 17,000 employees, and a global service and support network that crosses 27 countries. To find out more, please visit

For further information:
Chaz Bickers
+1 206 766 2918
Pam Tvrdy
Rockwell Collins
319 295 0591